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Forum Discussion
Got new Virgin Hub, need help
Hey everyone I just recieved a new Virgin Superhub today because they’re upgrading me to 1Gb speed, it’s connected to my Netgear router upstairs but the problem is now my netgear router doesn’t seem ...
payas60 wrote:
Hey everyone I just recieved a new Virgin Superhub today because they’re upgrading me to 1Gb speed, it’s connected to my Netgear router upstairs but the problem is now my netgear router doesn’t seem to be giving out any wireless signal from it?
Virgin is one of those ISPs that likes to impose modem/routers on people. If you have one of those it complicates things.
What do the LEDs on your anonymous router look like?
The first thing to try when you change ISPs is to get the router to work with the settings for the new service.
A couple of options come to mind.
First take your router through the Internet setup wizard so that it replaces the old settings.
If that fails, reset the router and set it up from scratch.
Still in trouble? Come back with more details about what you are doing and where things go wrong.