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Help!! R7000 Router Won't Connect To Modem Since RESET
Hi there, I have purchased a R7000 Nighthawk router and it was working perfectly fine! I messed with heaps of settings and was having loads of fun with it, however, I wanted to reset all my setting...
My ISP required me to either kick my connection before I change routers or wait 30 minutes for the lease to expire. The way they determine a change in router is through the MAC adress. Why dont you clone the MAC adress of your Netcomm to your Netgear?
Im guessing you can acess the router just fine with it connected directly to your PC. From what you have written then every configuration setting to acess the network is also fine.
This leaves me to suspect that theyre employing some sort of block.
MODEM Is a Huawei and doesn't state model. Provided by ISP.
FULLY ACCESS means I cannot get into my usual router settings. It keeps trying to trouble shoot as there is no internet connection.
All suggestions Netgear Genie gave me did not work, simple stuff like "reset router, unplug for 30 seconds & use device MAC address which was currently connected to internet" which all did not work.
LED LIGHTS are On/OFF - White, Internet - Solid amber, 2.4ghz - White, 5ghz - white, Usb - No light on either, LAN 1 - White, LAN 2 - White, Other LANS not lite up due to not being active.
> [...] It keeps trying to trouble shoot as there is no internet
> connection.
From here, I still can't see what you're seeing. Isn't there an
option to configure the Internet connection manually?
> ISP is Slingshot, [...]
I know nothing, but my quick Web search found:
https://help.slingshot.co.nz/hc/en-us/articles/360000242853
Under "Setting up Fibre on your modem", it discusses multiple
(non-default) parameters (including PPPoE user and password) which would
need to be set up after a settings reset.
> All suggestions Netgear Genie gave me did not work, [...]
Again, "did not work" is not a useful description of what happened.
> LED LIGHTS are On/OFF [...]
So your "all" is different from the commonly accepted "all"?
All I need to know is why my router will not connect to my modem like my ISP router will,
What's this about PPPOE?
What do i need to do?
YoshiKatzo wrote:
All I need to know is why my router will not connect to my modem like my ISP router will,
There could be many reasons. That's why people have to ask questions. And they need informative answers. I'm afraid that something like "MODEM Is a Huawei and doesn't state model." leaves us all guessing.
How about using the setup wizard? That is probably how you first got connected.
If you factory reset the thing and connect it to the modem the wizard may kick in. If not, the manual will explain how to start it manually.
But first it is important to do things in the right order. This could be why it doesn't work now.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
This is guess work on my part, which is all I have to go on given the gaps in the information you have provided.
Hi,
Still no luck. I have been in contact with my ISP (absolutely useless) and have also contacted my Fibre installer (Enable) which just blamed my ISP. Basically my ISP said they won't help because its a third party router.
My situation is now.. I can access Router Login settings which I could not earlier.
But I am constantly getting Ip address 0.0.0.0, the same with subnet mask & DNS.
Therefore I have no internet access, I have asked my ISP multiple times if there is a MAC address I need to use or PPPOE and they gave me the details needed for PPPOE but it didn't work, still no access..
My ISP router still connects to the internet just fine, no issues at all, literally plug in and go.
But it just hates my Nighthawk R7000, the Nighthawk was working until I factory reset it and now it's almost like it won't connect to the ONT (Huawei Echolife hg8240h) .. Im so stuck and I want to use my Nighthawk but it just will not connect.
PLEASE HELP
