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Help!! R7000 Router Won't Connect To Modem Since RESET
Hi there, I have purchased a R7000 Nighthawk router and it was working perfectly fine! I messed with heaps of settings and was having loads of fun with it, however, I wanted to reset all my setting...
My ISP required me to either kick my connection before I change routers or wait 30 minutes for the lease to expire. The way they determine a change in router is through the MAC adress. Why dont you clone the MAC adress of your Netcomm to your Netgear?
Im guessing you can acess the router just fine with it connected directly to your PC. From what you have written then every configuration setting to acess the network is also fine.
This leaves me to suspect that theyre employing some sort of block.
Hi,
Still no luck. I have been in contact with my ISP (absolutely useless) and have also contacted my Fibre installer (Enable) which just blamed my ISP. Basically my ISP said they won't help because its a third party router.
My situation is now.. I can access Router Login settings which I could not earlier.
But I am constantly getting Ip address 0.0.0.0, the same with subnet mask & DNS.
Therefore I have no internet access, I have asked my ISP multiple times if there is a MAC address I need to use or PPPOE and they gave me the details needed for PPPOE but it didn't work, still no access..
My ISP router still connects to the internet just fine, no issues at all, literally plug in and go.
But it just hates my Nighthawk R7000, the Nighthawk was working until I factory reset it and now it's almost like it won't connect to the ONT (Huawei Echolife hg8240h) .. Im so stuck and I want to use my Nighthawk but it just will not connect.
PLEASE HELP
YoshiKatzo wrote:
But it just hates my Nighthawk R7000, the Nighthawk was working until I factory reset it and now it's almost like it won't connect to the ONT (Huawei Echolife hg8240h) .. Im so stuck and I want to use my Nighthawk but it just will not connect.
Is this what you have?
Huawei EchoLife HG8240H Support Guide, Manuals & PDF – Huawei
If so, it is also a router. Look at all those LAN ports on the back. That explains a lot.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
You give no indication that you have tried some of the suggestions. For example, running the setup wizard.previous
I mention that because you claim that the thing worked before you did the reset. This could be because during the original setup the R7000 detected the existing router and configured itself accordingly, with a different IP address.
You have a couple of options to simplify your life:
- run the setup wizard again and see if it creates an acceptable configuration
- work out how to put the Huawei Echolife hg8240h into modem only (bridge) mode
- put the R7000 into wireless access point mode
Come to think of it, you say you have a Netcomm NF18ACV ADSL/VDSL Wi-Fi Modem Router and the Huawei Echolife hg8240h.
That makes no sense. You have two modem/routers on your network. One for DSL internet and one for fibre internet. It is no surprise that you have a screwed up network.
Thanks for the reply,
Hmmm that would make sense wouldn't it! The huawei Modem/Router is correct, that is my model number exactly.
So you say its a modem & Router in one? Interesting.. Also the point you made about the R7000 originally working also makes alot of sense..
I have tried setup wizard many many times with no success. I'm not sure why but it just returns to the same 3 options after I try all 3.
Which are: Problem detecting the internet connection
- I just power cylced the modem and waited 2 minutes
- I corrected a problem with the ethernet cable
- None of the above
I have tried all and have got no where, it just repeats the process.
Im unsure how to change my Huawei to modem only mode as I can't access it at all, I can't get into the settings.
The Huawei and Netcomm are both provided units. Huawei was provided by Enable NZ who install fibre into everyones homes in christchurch & my Netcomm is ISP provided router (Which works fine) so im unsure why they would make this a headache having two routers? Very confusing
Have you ever tried putting the R7000 into wireless access point mode?
It loses some features, nut they may not important to you.
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR SupportHey there,
Have just given that a go and no luck :( I couldn't even access routerlogin.net afterwards so I had to factory reset to access it.
Im so lost on where to go from here?
Is it possible to get one of you guy's to download a settings back up and email me it? or would that not work due to Ip address etc etc??
Also, I can still see NETGEAR73 available on wifi devices on my phone?? Even though the router (R7000) is currently unplugged? Is this normal? or does it have anything to do with my issue?
I have just connected my R7000 to my ISP provided Router! Using a ethernet port on my ISP Router and directly into my R7000 Internet port and it seems to be working this way...
But I don't want two routers haha, any suggestions??Would a Static IP from my ISP resolve this issue?
ANY HELP??