Help

[Benaigen]

Hi Everyone,

I am a 70+ year old man who doesn't know a lot about Wi Fi extenders. Because my house is an old Victorian building I have difficulty getting Wi Fi up stairs so I bought the Nighthawk X6 Wi Fi Mesh Extender.

I've been trying for 2/3 hours this evening to get it working but no joy. I'm obviously doing something wrong and I would love someone come round to my house and sort it out and show me how to do it, but during these COVID times it's impossible.

Can anyone from Netgear ring me and run me through what I'm doing wrong??? or is that an impossibility??

I feel totally lost trying to get it going! 

Off to bed now as it is 1.30 in the morning.

Benaigen

[plemans]

so this is the public support forum where members of the public help out. 

If you'd like support over the phone, click on "mynetgear" at the top. register an account and the device. From there you can contact support. 

https://www.netgear.com/support/contact.aspx