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How do I get back into the settings to open the AC1900 so it will allow me

OldNoisyModem
Aspirant

How do I get back into the settings to open the AC1900 so it will allow me

Sorry, old codger here.  Got the modem hooked and initialized, running, and am obviously online but want to hook up another computer and need to get back into the settings so I can adjust it to add one more to it.

 

How, where, what do I do to find that?

 

Thank you! I spent hours looking!

Message 1 of 10

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DarrenM
Sr. NETGEAR Moderator

Re: How do I get back into the settings to open the AC1900 so it will allow me

Hello OldNoisyModem

 

You can try a couple of things to get back into the modems settings. Check out the link below 

 

https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router

 

DarrenM

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Message 5 of 10

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antinode
Guru

Re: How do I get back into the settings to open the AC1900 so it will allow me

> [...] Got the modem hooked and [...]

 

   What is your "the modem"?  "AC1900" is a speed, not a model.  Look for
"Model:" on the product label.  "hooked" to what?

 

> [...] need to get back into the settings so I can adjust it to add one
> more to it.

 

   Why?  With which of "the settings" do you believe that you need to
fiddle?

 

   None of that is a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> How, where, what do I do to find that?

 

   I don't know what "that" might be, but, in general, visit
http://netgear.com/support , put in your (actual) model number, and look
for Documentation.  Get the User Manual.  Read?

Message 2 of 10
OldNoisyModem
Aspirant

Re: How do I get back into the settings to open the AC1900 so it will allow me

I am a 65 yr old disabled Vet on lots of medication and I have ADHD, reading the manual is like staring at a screen full of black bugs that are crawling in circles.  That's why I am here asking for help.  I don't  know what to do. I had help getting online and am lost now.

 

It is an R7000.

 

Message 3 of 10
antinode
Guru

Re: How do I get back into the settings to open the AC1900 so it will allow me

> [...] am lost now.

 

   So am I.

 

>    What is your "the modem"? "AC1900" is a speed, not a model.  Look for
> "Model:" on the product label.  "hooked" to what?

 

   Still wondering.  It's hard to offer specific advice without knowing
what your "the modem" really is.

 

> [...] want to hook up another computer [...]

 

   What is this "another computer"?  "hook up" how?  Ethernet cable?
Wireless?

 

   What's stopping you?  Why can't you just "hook up" the thing?  What's
the actual problem?

 

> [...] I had help getting online [...]


   Unless you can at least identify the gizmos involved, what you're
doing, and what happens when you do it, you may need to get some local
help (again).

Message 4 of 10
DarrenM
Sr. NETGEAR Moderator

Re: How do I get back into the settings to open the AC1900 so it will allow me

Hello OldNoisyModem

 

You can try a couple of things to get back into the modems settings. Check out the link below 

 

https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router

 

DarrenM

Message 5 of 10
OldNoisyModem
Aspirant

Re: How do I get back into the settings to open the AC1900 so it will allow me

Thank you, Darren.

 

That was exactly what I was looking for.  I truly appreciate your kind help and patience.

 

 

 

Message 6 of 10

Re: How do I get back into the settings to open the AC1900 so it will allow me

Glad it worked, but most times when you want to add a new router to your network you don't need to do anything beyond plugging it in, if you are using wired Ethernet, or connecting to the wifi. You shouldn't need to get into the router's controls for something as simple as that.

 

 

 

Message 7 of 10
4jaxrbtr
Tutor

Re: How do I get back into the settings to open the AC1900 so it will allow me

To antinode dude: I do not mean to be offensive, but I have seen quite a few of your responses. You seem to be a little on the raw edge sometimes. Try to remember that some people asking for help may know very little about computers, much less setting up a network. Be thankful that you are probably very knowledgeable, and are in the position to offer all kinds of help. Things you believe to be no brainers to those with less experience when asking a question can be overwhelming when dealing with a computer issue. Sometimes you sound a little harsh, and that is likely to make the not-so-experienced user with a question feel very uncomfortable asking a question. I taught myself about computers from the "guts out" when I retired at the age of 49, and I am still learning. I can even help some of my friends on occasion. It turned out that I enjoyed learning about technology, and it became the only hobby I have ever had in my life. I remember how some of those people on some of those forums made me feel stupid and embarrassed, so much so that I never participated in those forums again. Just be the man with all the answers-----and everybody will respect you for your service. Respect and helping a person broaden their knowledge base---that's what it is all about. 😉
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 8 of 10
antinode
Guru

Re: How do I get back into the settings to open the AC1900 so it will allow me

> [...] some people asking for help may know very little about
> computers, [...]

 

   I don't care how little a person knows about this stuff, it takes
very little thought to realize that a useful problem description
requires same basic information.  If I go into an auto parts store
looking for a new water pump, then I would not expect my license-plate
number to get me very far, compared with, say, the make, model, and
year of the car.

   I don't claim to have "all the answers".  I do claim that someone
with a problem should put at least a little thought into preparing a
problem description before wasting everyone's time with a mess which
requires psychic powers to interpret.  Especially when asking for help
from volunteers.  Call me eccentric.

Message 9 of 10
4jaxrbtr
Tutor

Re: How do I get back into the settings to open the AC1900 so it will allow me

OK Eccentric,
I just responded to your comment about the 2.4GHz and 5GHz bands, and the possibility that I might have a problem with my firmware. I was only able to send one screen shot of the router logs. I also THINK I answered your questions. I am concerned that I have misconfigured my router. I do however distinctly remember reading somewhere (I'll check my router User Guide) that explicitly stated that in order to print, the printer (HP Web Services Printer), and the device from which you are printing must be on the same network (SSID) and use the same password for your SSID, and both needed to be on the same band (2.4GHz or 5GHz). Now I am really concerned.
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 10 of 10
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