Orbi WiFi 7 RBE973
Reply

I'm trying to recover my password that I have forgotten in order for my TV

beetle67
Aspirant

I'm trying to recover my password that I have forgotten in order for my TV

I'm trying to recover my password that I have forgotten in order for my TV. fire stick to work and even try'd changing password and they sent me code to confirm the change and sent the code back to them then try'd the new password and still not working please help? NETGEAR49

Message 1 of 5
FURRYe38
Guru

Re: I'm trying to recover my password that I have forgotten in order for my TV

What model router do you have?

 

Try this first:

https://kb.netgear.com/24220/How-do-I-recover-my-NETGEAR-admin-password-using-the-password-recovery-...

Help you gain access to the router. 

 

If that fails, you'll need to do this:

https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router

Be sure to write down all important information for safe keeping. 

Message 2 of 5
beetle67
Aspirant

Re: I'm trying to recover my password that I have forgotten in order for my TV

forgotten my password for my tv fire stick to work what can i do? NETGEAR49 

Message 3 of 5
FURRYe38
Guru

Re: I'm trying to recover my password that I have forgotten in order for my TV

Please do not post product serial numbers or WAN/MAC addresses in public forums for security reasons.

Thank you. 

Message 4 of 5

Re: I'm trying to recover my password that I have forgotten in order for my TV


@beetle67 wrote:

forgotten my password for my tv fire stick to work what can i do? NETGEAR49 


NETGEAR49 is probably the default SSID for the wifi from your router. It isn't the model number. Look for that on the label on the thing.

 

What password have you forgotten? The one for the wifi? The one for the browser graphical user interface (GUI)?

 

If you can;t recover your passwords, then the only option is to reset the thing to get back to the default settings.

 

Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Your description of what you are doing is hard to follow.Who or what is sending you "code to confirm the change"?

 

You talk about recovering your password. How are you going about this?

 

Netgear makes life interesting by having all manner of passwords. There is the one into the router's controls, then there are those to get into the router's wifi, and then there any that you use to get into this Community and/or MyNetgear.

 

Different passwords pop up at different times, depending on how you connect to the device and where you are trying to access from, your local network or somewhere else on the Internet. (Previously known as Remote Access, that's now called Anywhere Access.)

 

If you are talking about access to the browser's graphical user interface (GUI), the router's controls, these are on the label for your device, along with the default wifi login details. The username is fixed at admin. The default password is password.

 

If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.


If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.


If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.

 

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

 

 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 653 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7