Im stuck in bridge mode and can't access genie

michaelkenward
Guru - Experienced User
Dec 22, 2020
smithjordan2196 wrote:

so i need to disconnect evrything from the router???

I'm confused. Which "router" are we talking about there?

In bridge mode, the R7450 is not functioning as a router.

You subject says, "stuck in bridge mode". Was the R7450 connected by wifi to another router?

Because you said it was in bridge mode, I assumed that it was connected to another router.

If it wasn't, then it wasn't in "bridge mode".

The reset will also have removed it from bridge mode,

Take us through the network. What is the modem at the front end? Is there another router in there? If so what is it?

I begin to suspect that your issue is very different from the subject and that "bridge mode" has nothing to do with it.
- smithjordan2196
  Aspirant
  Dec 22, 2020
  Okay so my internet cable comes in to my house and connects directly to my R7450. I was expierancing issues with my internet. I was getting Double NAT errors on different devices. It was suggested that i try and put my R7450 into Bridge mode to see if that resolved those issues, which it did but then it caused even worse issues. SO now I am trying to just get my R7450 out of bridge mode and back to normal.
  - michaelkenward
    Guru - Experienced User
    Dec 22, 2020
    smithjordan2196 wrote:
    
    It was suggested that i try and put my R7450 into Bridge mode to see if that resolved those issues, which it did but then it caused even worse issues.
    
    OK. Without a router in front of the R7450, suggesting bridge mode was strange advice.
    
    People use "bridge mode" to describe many things. According to the manual for your R7450:
    
    "You can use your router in bridge mode to connect multiple devices wirelessly... "
    
    I admit that that could be clearer, but it doesn't mean that you can use bridge mode to fix problems with wifi devices. As the manual goes on to say:
    
    You need two routers: one set up as a router and the other set up as a bridge.
    
    That doesn't sound like anything you were trying to do. So we have no idea why anyone would advise you to put the R7450 into bridge mode. Did whoever suggested that offer any explanation as to why they thought it a good idea?
    
    Back to the beginning:
    
    smithjordan2196 wrote:
    
    Okay so my internet cable comes in to my house and connects directly to my R7450.
    
    So there is no box on the wall that feeds into your router? Just a LAN port?
    
    What sort of Internet is this? The only common ways in which the Internet arrives with nothing else involved is with optical fibre and an "ONT" (optical network terminator) or in an apartment where the whole place is wired for Internet fed from a collective router.
    
    It might help of you told people who the ISP is and what sort of Internet is claims to deliver.
    
    You said at the start:
    
    smithjordan2196 wrote:
    
    I was expierancing issues with my internet. I was getting Double NAT errors on different devices.
    
    Double NAT is usually caused by having two routers around. (It could be something else, but without details of those "issues" and the devices involved, who knows?) From your description, there is only one router.
    
    If that hole in the wall actually feeds in from another router, then bridge mode is all wrong. But if you could experiment with "access point" mode as this is a well know way if dealing with Double NAT errors . Read the bit in the manual Use the Router as a WiFi Access Point.
    
    Apologies if this is taking so long to result. But you may have start off with the bridge mode red herring while at the same time not telling us anything about this Double NAT thing. It took us nine messages to get to this possibly important factor.
    
    Anything else you haven't told us about?

Forum Discussion

Im stuck in bridge mode and can't access genie