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Forum Discussion
GemJ
Oct 21, 2021Aspirant
Incorrect password - extender
I've found loads of posts about this for the same model extender and others but not a single one seems to be resolved. Same story: extender was working perfectly, received new router from ISP, connect...
GemJ
Oct 21, 2021Aspirant
Thanks for responding. It's a Vodafone router and I connected using WPS. The setup wizard doesn't seem to be available due to the password issue.
plemans
Oct 21, 2021Guru - Experienced User
Factory reset the extender to get back to defaults.
Push and hold reset for 7-15 seconds while powered on.
That'll get you back to the default settings where you can follow the installation assistant.
Some ISP supplied devices are poorly coded or coded different for wps. Which is why there's also the installation assistant.
So try it without using wps.
- GemJOct 21, 2021Aspirant
Thank you, but I had already tried the factory reset a couple of times before posting and the installation assistant is not available due to the password problem. WPS is the only route. This is what others have said who have had the same issue.
- plemansOct 21, 2021Guru - Experienced User
GemJ wrote:
Thank you, but I had already tried the factory reset a couple of times before posting and the installation assistant is not available due to the password problem. WPS is the only route. This is what others have said who have had the same issue.
If you factory reset, to log into the extender the login is admin and password is password
You can hardwire a pc/laptop into it for setup as well.
- GemJOct 21, 2021Aspirant
The issue means that I can't get to the login page, because you have to be on the extender network to get the page. I can't get onto the network.