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Solved
Internet LED is solid Amber
I relocated my router and ISP modem and now internet LED is staying Amber with no internet connection. I even left the wires the alone so I wouldn't forget where to connect them back. The only thing ...
aricht48 wrote:It kept kicking off yesterday. I've always had wirelessly and never did that before. Can you have both an ISP wifi modem and nighthawk connected for internet connection? Or does it have to be only the ISP modem? I have both connected and no orange light. Could it be that it's just because it's only detecting the ISP modem? Thanks
You can have both connected. But if you're going to leave the arris with wifi/router part running, then you'd want to put the nighthawk in AP mode. If you don't its called a double nat. I doubt that's whats causing your issues but it'll help with functioning.
Hello. I am using ISP modem with my nighthawk router. They told me since the nighthawk is the problem just to go get their wifi modem and don't use my nighthawk at all. So now that was connected yesterday but, my son's PS4 keeps kicking him off the game 8 times within 2 hours of gaming. That has never ever happened once. So I will attempt to relocate my entire pc, desk, printer, etc back to it's original place and see if I can connect my nighthawk router again. My ISP told me they've done everything they could so they won't help anymore unless I pay for a service call. I am using ISP's Arris wifi modem only no nighthawk. Here goes nothing. Hope I can figure it out myself especially since I won't have internet connection. I will let you know how it goes...............hopefully! Thank You very much for you assistance.
What model modem are you using?
From what you put, you're in a double nat if you're using the arris and the nighthawk.
Using only the arris removes that issue but you said you're still getting kicked off and issues.
Maybe take the screen snip of the modems connection page?
Does the playstation get kicked off if its hardwired in or only wireless?
It kept kicking off yesterday. I've always had wirelessly and never did that before. Can you have both an ISP wifi modem and nighthawk connected for internet connection? Or does it have to be only the ISP modem? I have both connected and no orange light. Could it be that it's just because it's only detecting the ISP modem? Thanks
aricht48 wrote:It kept kicking off yesterday. I've always had wirelessly and never did that before. Can you have both an ISP wifi modem and nighthawk connected for internet connection? Or does it have to be only the ISP modem? I have both connected and no orange light. Could it be that it's just because it's only detecting the ISP modem? Thanks
You can have both connected. But if you're going to leave the arris with wifi/router part running, then you'd want to put the nighthawk in AP mode. If you don't its called a double nat. I doubt that's whats causing your issues but it'll help with functioning.
hello. Atfer constantly calling back my ISP provider will be sending a tech out tomorrow. They are seeing very low mbps on their end after all. I wasn't getting any where trying figure it out myself so I'm relieved. As for you, I want to Thank You so much for your assistance and taking your valuable time to help me whom is obviously not a techie. Thank You.