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Forum Discussion
Is new Modem (C2000) compatible with my AC1750 Router
I have a docsis 3.0 netgear Gateway and am an Xfinity streaming customer. I’ve had nothing but issues for the past six months and Xfinity says it’s not their problem but I refuse to rent from them and give them any more money. I’m considering purchasing a new 3.1 Docsis modem (CM2000). I’ve got a Netgear AC1750 router that is a couple years old. Does anybody know if that is compatible with this new modem? Or should o buy a new router too?Sorry if this question is pretty basic I’m a novice at this stuff.
12 Replies
- Sorry.. the router model number is R6700
It is compatible with both the R6700 and xfinity.
But it doesn't mean it'll fix the issue.
Maybe if you go over your current setup and the details of the issue you're having we can help get your current setup working first.
- Thank you! Much appreciated. My issues have been many... buffering, intermittent week signal, and the speed. I was originally on a plan with Xfinity where I would get up to 200 Mbps but whenever I ran a speed test I wouldn’t get more than 40 to 70Mbps. I spent many hours on the phone with different people from Xfinity and they couldn’t figure out anything. Then I worked with tech-support from Netgear and they had me change some settings but nothing really improved. Finally Xfinity bumped me up to 400 Mbps. When they did that my speed improved but it still only ranges between 90-150 Mbps. After six months of calling Xfinity they finally said that they couldn’t do anything more and would never send out a technician because my gateway was not their equipment. They suggested I rent from them so that way they can support it. We are streamers and have four different TVs and 5-7 additional devices that use WiFi (rarely at the same time). I just ran a speed test and it came out at 95 Mbps and I’m not streaming anything and no one else is using a device or watching TV. Any thoughts are welcomed!
a modem/router
R__E wrote:
I have a docsis 3.0 netgear Gateway ....Which one?
By the way your message mentions both the CM2000 and C2000. They are not the same thing.
The CM2000 is a modem while the C2000 is a modem/router.
Adding a router to a modem/router is a recipe for chaos.
- Thanks for catching that.. I’m thinking of purchasing the CM2000 (modem) only. Today I have a combo modem/router. I also have a spare R6700 router not being used that I would use with the new CM2000.
Again, any thoughts or recommendations are welcomed.What actual modem are you currently testing with?
How are you speed testing? (device, website, etc)
What actual router are you using currently
