Orbi WiFi 7 RBE973
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Re: Latency issue after firmware update R7900P

arealdave
Tutor

Latency issue after firmware update R7900P

Hi, I did the rececent firmware update to V1.4.2.84_1.3.42 and ever since we've been having trouble finding and loading websites. We are on Spectrum cable modem but our neighbors are not having this issue so I don't think it's on Spectrums end. I also switched DNS from Spectrum to Google servers to see if that fixed anything and it didn't so I don't think it's a DNS issue.

 

I'm wondering if anyone else has had this issue and if there is a solution other than buying a new router? It worked great before the firmware update.

 

Thanks

 

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 6

Accepted Solutions
plemans
Guru

Re: Latency issue after firmware update R7900P

IPv6 is found under advanced---->advanced setup---->ipv6

that's under the browser based gui

View solution in original post

Message 4 of 6

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plemans
Guru

Re: Latency issue after firmware update R7900P

I've seen several issues across multiple product lines on the latest firmware versions. 

Some have been fixed by enabling ipv6

Others have needed to downgrade a version. I'd try the IPv6 first and then the downgrade. 

Message 2 of 6
arealdave
Tutor

Re: Latency issue after firmware update R7900P

Is that a Router setting or on my computer?

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 3 of 6
plemans
Guru

Re: Latency issue after firmware update R7900P

IPv6 is found under advanced---->advanced setup---->ipv6

that's under the browser based gui

Message 4 of 6
arealdave
Tutor

Re: Latency issue after firmware update R7900P

That seems to be working. Thanks!

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 5 of 6
plemans
Guru

Re: Latency issue after firmware update R7900P

Glad it fixed it for you!

Message 6 of 6
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