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Logon Timed out for new setup

Turtletamer20
Aspirant

Logon Timed out for new setup

I am setting up a Nighthawk router model R6700AX and I've gone through the setup steps on the Nighthawk app through firmware updates. Once the firmware is updated I get "Logon timed out, please try again..." Any ideas?

Router updated from v1.0.3.92 to v1.0.11.112 
Nighthawk app version v2.16.0.2128 (android)

Message 1 of 9

Accepted Solutions
FURRYe38
Guru

Re: Logon Timed out for new setup

Why is the local IP address for your ethernet adapter 4 192.168.56.1? I would disable this adapter to be sure Windows is using the primary adapter connected to the router. 

 

Might give this a go to see if you can get FW re-loaded fully and clear the routers condition:

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=R9DLrLQrpaw

Try nmrpflash if TFTP doesn't work:
https://github.com/jclehner/nmrpflash

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Message 7 of 9

All Replies
FURRYe38
Guru

Re: Logon Timed out for new setup

Try setting up the router with a ethernet connected PC or laptop and web browser. 

Message 2 of 9
Turtletamer20
Aspirant

Re: Logon Timed out for new setup

The gateway IP and routerlogin.net both refuse connection
Message 3 of 9
Turtletamer20
Aspirant

Re: Logon Timed out for new setup

In addition, when I do a hard factory reset (the 30 seconds on, turn off, 30 more seconds) the power light is flashing red.
Message 4 of 9
FURRYe38
Guru

Re: Logon Timed out for new setup

30 30 30 is not necessary. Press the reset button for 10 seconds then release. I would disconnect the Routers WAN port from the ISP modem as well. 

Try to access the routers web page and setup wizard should begin at 192.168.1.1 here. 

Message 5 of 9
Turtletamer20
Aspirant

Re: Logon Timed out for new setup

Both routerlogin.net and 192.168.1.1 refuse to connect after the 10 second reset. I disconnected the router's WAN port too beforehand.

Turtletamer20_0-1651600371599.png

 

Message 6 of 9
FURRYe38
Guru

Re: Logon Timed out for new setup

Why is the local IP address for your ethernet adapter 4 192.168.56.1? I would disable this adapter to be sure Windows is using the primary adapter connected to the router. 

 

Might give this a go to see if you can get FW re-loaded fully and clear the routers condition:

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=R9DLrLQrpaw

Try nmrpflash if TFTP doesn't work:
https://github.com/jclehner/nmrpflash

Message 7 of 9
Turtletamer20
Aspirant

Re: Logon Timed out for new setup

The other wifi adapters are for VMware and Virtualbox respectfully but I disabled them just in case. I followed your instructions to use tftp, they were very clear. The orange light never blinked when I followed the instructions so I just tried sending the command at different time intervals but all of them claimed to have timed out. I gave up and came back to it today but to my surprise it looks like one of them did go through because now I have access to web page on 192.168.1.1 and was able to finish set up through there. Still not totally sure what did the trick, but we don't question it. Thanks again for your help. 

Message 8 of 9
FURRYe38
Guru

Re: Logon Timed out for new setup

Ok. Glad something worked to get it going. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

 

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