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Forum Discussion

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
May 30, 2017

Hi Yarn,

 

What is the firmware version of the router?

Does internet disconnection happens on both 2.4GH and 5Ghz bands?

  • Yarn's avatar
    Yarn
    Aspirant
    May 30, 2017

    Hi James.

     

    My current firmware version is 1.0.7.2. As I said, whenever I update it, I lose the wifi signal.

     

    And yes, it affects both frequencies. The light on the router indicating that it's connected to the internet lights up, and anything connected via ethernet cable can access the internet, but neither 2.4Ghz nor the 5Ghz lights are lit, nor is the light second from the right.