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Forum Discussion
Godsdemon
Dec 27, 2020Aspirant
Need help - had to use the reset button in the back
I had to use the reset button in the back last nite. Since I have done this 2 things have happened. I notice that my internet gaming seems to cycle in waves on any mmo experience that I can have ever...
Godsdemon
Dec 31, 2020Aspirant
No luck. ISP said they are fine coming into the house. Which makes me believe that the hard reset fried my router.
My plan is buy another and drop it in or go thru customer support.
A couple questions before I buy a new one.
Will my armor protection be able to be carried over ?
What is the cost for customer support to have them diagnose the current model?
michaelkenward
Jan 05, 2021Guru - Experienced User
Godsdemon wrote:
Which makes me believe that the hard reset fried my router.
Fried isn't a technical description, but it usually means permanent physical damage. As in "a lightning strike fried my modem".
A factory reset is unlikely to do that. Actually, I'd say it is impossible.
As it is, I am now getting lost in what is going on here.
You have a problem on one gaming site. What about everything else you do?
You are using Armor. Did you get your subscription fixed? What happens if you disable Armor?
None of your problems suggests an issue with your router.