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levabkomo's avatar
levabkomo
Follower
Aug 02, 2023

Netgear Nighthawk dropping 5G wifi connection - Fixed when restarted

Hi

I was just wondering whether anyone else has experienced similar issues.

I have my 5Ghz wifi connection connected to my desktop and recently noticed that it sometimes drops out. The 2.4ghz is still up (although high ping).

After i restart the router, everything is fine and the wifi is working perfectly.

Is this a common issue and if so, how can I fix?

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2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 02, 2023

    There a model# of this router? R or RAX# something? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What channel configurations are currently set on the router? 

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Aug 02, 2023
    levabkomo wrote:

    I have my 5Ghz wifi connection connected to my desktop and recently noticed that it sometimes drops out.

    Connected how? A USB adapter of some sort? These can be notoriously flaky, especially if it is a cheap Windows thing.

     

    That the 2.4 GHz signal is still there suggests that there may be a distance between the desktop and the router. If not you would probably go for a wired connection.