Netgear R7000 Wan port flashes red

[NCN]

I have an Arris SB6141 which I confirmed has Internet. The modem is connected to my Netgear R7000 and has never caused trouble. Today the Wan port flashes red and I have no internet. I tried hard reset the router and power cycle the modem but that didn’t help. Anyone knows what to do?

[JamesGL · Accepted solution]

Hi NCN,

Is the internet LED amber or red? If it's amber, try this.

https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing

[JamesGL · Accepted solution]

Hi NCN,

Is the internet LED amber or red? If it's amber, try this.

https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing

[JamesGL]

Hi NCN,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.