Orbi WiFi 7 RBE973
Reply

Netgear R7000P

japaz59
Aspirant

Netgear R7000P

Hello. I have a problem with my Netgear R7000P router. After purchasing, I installed the Nighthawk application and everything worked fine. Then I installed VPN and problems with the router started. The application has stopped working, and now I cannot connect to the router. I tried resetting, but nothing helps. When I connect another router, everything is fine.

Message 1 of 7
japaz59
Aspirant

Re: Netgear R7000P

I will add that the Nighthawk application does not work and I cannot do anything using these applications.

Message 2 of 7

Re: Netgear R7000P


@japaz59 wrote:

Then I installed VPN and problems with the router started.


What did you do to install the VPN?

 

Did it require you to add firmware to the router?

 

If all was working well without the VPN, then that is where you need to look for solutions.

 

 

Message 3 of 7
japaz59
Aspirant

Re: Netgear R7000P

I bought ExpressVPN and just logged in

Message 4 of 7
japaz59
Aspirant

Re: Netgear R7000P

Now I don't have access to the router because I can't connect to it.

Message 5 of 7

Re: Netgear R7000P


@japaz59 wrote:

Now I don't have access to the router because I can't connect to it.


What firmware version do you have on the device?

A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

Message 6 of 7

Re: Netgear R7000P


@japaz59 wrote:

I bought ExpressVPN and just logged in


  Search - NETGEAR Communities – ExpressVPN

 

You didn't tell us if you had to install firmware on the router.

 

I assume that there was some sort of setup process.

 

 

 

 

 

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 740 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7