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Forum Discussion
Mizzjenkins
Jun 07, 2021Follower
Netgear Router
I'm trying to register my Netgear Nighthaw WiFi router so that I can manage and ensure connections are secure and I'm getting a message that indicates the serial number is registered to someone else....
plemans
Jun 07, 2021Guru - Experienced User
It wouldn't be the first time bestbuy sold a device that had been return.
You can try going through the registration faq as there's a contact email in there to use for helping with these issues.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ