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Forum Discussion
Netgear Support Options not working!
Any time I try to contact Netgear Support and click the link "I cannot find an answer to my problem, I would like to contact Netgear Support" it flashes the options for a split second and goes away. ...
Are you clicking on "mynetgear" at the top?
Register and account and the device. From there you can contact support.
keep in mind that support is only free for the first 90 days of purchase (if new)
Been there, done that. I get all the way through their lengthy menus to the point where it gives you some choices (from the community) and then it says exactly what it says in my original post. When you click on that link it is supposed to show you your support choices (and all too briefly does) of phone, email, chat, etc. It 'flickers' as you click and sometimes you can see the choices, but it stays on screen for only a fraction of a second. Not enough time to do anything.
Anon1001 wrote:
Been there, done that.
Not much help. Been where? Done what?
If you try to connect to mynetgear, can you log in?
I ask because you have to register to get access. And registering for mynetgear is not always the same as registering for the community.
These are not automatically tied together. I have separate passwords and usernames for those places.
When you get in there you should see something like this:
Is that where you land?
Have you registered your device?
have you tried a different device?
you put that you've tried different web browsers but maybe its a device issue.
