Orbi WiFi 7 RBE973
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Network no longer appears - Nighthawk R7960P

cmurdo2003
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Network no longer appears - Nighthawk R7960P

I have 3-6 devices connected to my wifi network and everything has been working until recently. Now our orginial network name doesn't appear, instead our devices are connecting to a generic 'netgear' wifi connection that is 'open'. The old network isn't available, or doesn't even get detected.

 

When I try to manually connect through my WIndows 10 'Network and Sharing Center' is also can't find the original, secure network. Strangely enough, when I connect directly with the ethernet cable, the original private network is used. 

 

I've contacted Netgear support and the hardware is apparently working. I also contacted our interent provider, but they were unable to help and directed me back to Netgear. 

 

Anybody have a similar issue? Thanks for any help. 

 

 

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
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plemans
Guru

Re: Network no longer appears - Nighthawk R7960P

Which firmware version are you on? 

What modem/gateway are you connected to? 

maybe it was reset. The hardwired connection is just a name windows assigns, its not something the router controls. 

have you tried factory resetting and reinstalling the router? 

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