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Forum Discussion
New Spectrum modem won’t talk to NETGEAR Nighthawk router
AC1750 Smart Wi-Fi Router Model: R6700v3 Modem is live and Spectrum diagnosed from their end but unable to fix. I reset the router to factory settings but that didn’t work either.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.