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STOP here. Do not use Genie for Windows or your mobile device to administrer your router. Log into the router from a web browser. www.routerlogin.net or 192.168.1.1
Its time for factory reset.
Advanced tab > Administration > Back Up Settings > [Erase] button.
If this doesn't reslove, we need to know what FW version you are using and if you have recently upgraded?
STOP here. Do not use Genie for Windows or your mobile device to administrer your router. Log into the router from a web browser. www.routerlogin.net or 192.168.1.1
Its time for factory reset.
Advanced tab > Administration > Back Up Settings > [Erase] button.
If this doesn't reslove, we need to know what FW version you are using and if you have recently upgraded?
I've done a factory reset about 2 times. I reflashed firmware R7000 - 1.0.9.34 using Genie.. I'll take Genie off.
I've done factory resets (2 I think) and booting up in sequence ..Right now I'm having a problem with my Charter internet. They're sending a truck out tomorrow. When i would be surfing wirelessly on the laptop i would get page errors for a second and then the page would come up. I'm running the CM500 modem. When i go into the R7000 settings wireless is checked off but all grayed out. I try to tick the box to disable wireless but i get the message wireless is busy trying to connect.
Every time i connect the router into my network it just trashes my connection. The only lights on are power, internet flickering and the cat5 cable running to the computer. I think it's bricked. No lights for 2.4 or 5ghz and no buttons work for them either. When i push the button to turn wireless on all i get is a flash of light.
That worked all my lights are up and running and connected to the internet. Thank you very much. I've learned my lesson .. no more firmware updating wirelessly..lol.. One more problem.. I'm having an Authentication problem connecting my android phone..
Use the Forget Network feature in the WiFi options and attempt to reconnect your phone.
Yes that worked. I forget a lot about this stuff.. Now i need to enable QOS is it? For buffer overfloat. I know it cuts down on speed the first few seconds
If your router is functioning and stable, I would not enable QoS. If you want to test it, make a back up of the .cfg before doing so. This may give you the ability to "go back" if you experience any undesired behavior. I suggest a full restart after making said change.
