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Forum Discussion
Night Hawk R8000P No internet
My R8000P Router has no internet connection, you can connect to the Wi-Fi with no issue but cannot access any internet and it pops up with a "No Internet Connection" message. I have reset the router but am unable to access the routerlogin.net website because there is no internet connection so I am not sure how to even see what the problem is if I can't access the website or the nighthawk app. I have reset, unplugged, turned off, everything under the sun, and I still have no internet. I called our ISP and they said everything is fine on their end, I called NetGear and pretty much said "oops sorry don't know, just reset your router and I guarantee it'll be fine."
1 Reply
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Try accessing 192.168.1.1 after the router is reset?
Setup using a web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
