Orbi WiFi 7 RBE973
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Re: NightHawk R9000 X10 Wireless Keeps turning off

Nick7772011
Aspirant

NightHawk R9000 X10 Wireless Keeps turning off

Hey everyone, I have a the R9000, and just recently since the latest firmware update have been have an issue, the wireless turns off and I cannot turn it back on unless i reset router to defaults then reconfigure, then its good for a random period of time, sometimes day then have to do this all over again.  Any help would be greatly apprciated since Netgear is a greedy company and just wants money to support something they should already be supporting...

Thank you.

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 9
plemans
Guru

Re: NightHawk R9000 X10 Wireless Keeps turning off

Have you tried simply downgrading back a version?

Maybe the update broke something. 

Message 2 of 9
Nick7772011
Aspirant

Re: NightHawk R9000 X10 Wireless Keeps turning off

Thanks for the replay, sorry forgot to put that in my original post. I did downgrade and had the same issue, then upgraded and put it back to new firmware.
Message 3 of 9
plemans
Guru

Re: NightHawk R9000 X10 Wireless Keeps turning off

How old is it? 

when you reset, if you leave it with the default settings, does it still shut down? 

Message 4 of 9
Nick7772011
Aspirant

Re: NightHawk R9000 X10 Wireless Keeps turning off

1 year 8 months old. Yes does the same thing. I just did it again last night and it is good for now, but sometimes it happens days later or hours later.
Message 5 of 9
plemans
Guru

Re: NightHawk R9000 X10 Wireless Keeps turning off

I'm just curious if the defaults cause it as well (even leave the ssid as the defaults)

Message 6 of 9
Nick7772011
Aspirant

Re: NightHawk R9000 X10 Wireless Keeps turning off

Yes i tried defaults and it did the same thing after a couple of hours.
Message 7 of 9
plemans
Guru

Re: NightHawk R9000 X10 Wireless Keeps turning off

when the wifi dies, is it hot? 

maybe its over heating and thats causing the wifi to shut down

Message 8 of 9
Nick7772011
Aspirant

Re: NightHawk R9000 X10 Wireless Keeps turning off

Not that hot, i did check this as well... its warm but nothing abnormal.
Message 9 of 9
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