Nighthawk AC1900 R7000 login issues

[D_M]

I'm trying to login to routerlogin.net (which I could successfully a month ago). I've not changed the default user name or password. It takes me to the router recovery password screen, to which I input the serial number. The 'continue' button is grayed, so that I can only select 'cancel'. Is there another way to reset the password??

[netwrks · Accepted solution]

so.. looks like reset to factory default then.. http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM.pdf  - top of Page 194.

[netwrks]

The only other way is to reset the router to factory default.. Have you tried the default usenrame and password?" (admin - password).

[D_M]

Yes - entering 'admin' and 'password' so many times just takes me to the router password recovery screen.

[netwrks · Accepted solution]

so.. looks like reset to factory default then.. http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM.pdf  - top of Page 194.

[D_M]

That worked. Thanks for your help!