Nighthawk Anywhere Access won't turn on

Never had a problem with remote access to my R8000P via browser or the night hawk app until Netgear brought in access anywhere. As instructed I go into the nighthawk app when connected locally, go to ...

jdoc_18
Sep 24, 2020
***Update***
I use a Oneplus 7T pro running Android 10. Symptoms as per original post.
I installed the Nighhawk app on my partners Samsung Galaxy S10, went through the rigmorole of logging in then tried it... and it worked.
So Netgear - Suggest you app team improve their integration testing strategy... Literally millions of one plus's out there.
Disappointed in the support from netgear, will be converting to another company in future who offer more than a few days support.

Christian_R

NETGEAR Employee Retired

Sep 23, 2020

Hi jdoc_18,

May you provide us with the following information for us to better assist.

Router Firmware Version:

Phone Software Version: (iOS or Android)

Nighthawk App version:

Thanks,

Christian

jdoc_18

Tutor

Sep 24, 2020

***Update***
I use a Oneplus 7T pro running Android 10. Symptoms as per original post.

I installed the Nighhawk app on my partners Samsung Galaxy S10, went through the rigmorole of logging in then tried it... and it worked.

So Netgear - Suggest you app team improve their integration testing strategy... Literally millions of one plus's out there.

Disappointed in the support from netgear, will be converting to another company in future who offer more than a few days support.

Forum Discussion

Nighthawk Anywhere Access won't turn on