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Forum Discussion
Solved
Nighthawk App refusing to recognise Router
My router works fine. But i installed the Nighthawk app on my phone and it says my Router not supported. I deleted the app and reinstalled but get the same message. Is it a fact that the Nighthawk app will not recognise the AC1900 - 7000V2 router? If it does, what do i eed to do to get it to recognise my router?
Well, I'll take that as your help. Cheers.
4 Replies
> [...] the Nighthawk app will not recognise the AC1900 - 7000V2 router?
> [...]What's your actual model number? Look at the product label.
> Model: R7000|AC1900 Smart WIFI Router
An R7000 is not a "v2". There is a "D7000v2". If that modem+router
is your "the AC1900 - 7000V2 router", then it may not be supported by
the Nighthawk app. See, for example:https://kb.netgear.com/000060942/
I see no Dxxxx models in the list(s) on the right side there.
You are correct. I actually had trouble getting my model accepterd in the Model field when i opened the request. I have a Netgear NighthawkAC1900 Model D7000-2.
See the attachment.
> [...] I actually had trouble getting my model accepterd in the Model
> field when i opened the request. [...]You might have better luck next time in a more appropriate forum:
https://community.netgear.com/t5/x/bd-p/home-dsl-modems-routers
(These forums are well organized, wouldn't you agree?)
