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Forum Discussion
Nighthawk -- Lights are all on, but nobody home
I have a Netgear Nighthawk R7000. This past week, I found that I could no longer connect to either the 2.4GHz or 5GHz WiFi. This has happened periodically over the past year or so, and, typically, ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are the WiFi LEDs ON and WHITE?
Check the wifi button on top of the router. Press it for 5 seconds then release.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?