NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
grizmixstir
Sep 03, 2022Initiate
Nighthawk R7000 AC1900 the 5G Wifi keeps disconnecting - possible answer
Well I just bought and set up a new Nighthawk R7000 AC1900 router, but during the first few days of use I noticed my phone frequently switching from the 5G wifi to the 2.4G wifi. So I started to inve...
plemans
Sep 03, 2022Guru - Experienced User
A couple things.
1. If you're still within your return period, it might be an idea. That router was released in 2013. Its a older AC device. It was still a pretty solid router but its not a new device.
2. The latest firmware is 1.0.11.136. It might be worth upgrading as I've seen less reports of issues on that firmware.
- grizmixstirSep 05, 2022Initiate
Thank you for the info Plemans, under normal circumstances I wouldn't hesitate to try the firmware option, but I certainly was not aware that this router was that old. Not for nothing but, I've only upgraded to a Android phone just over a year ago from a old Windows 8 phone, for various reasons, and I thought that in computer years that was ancient so... I'm out!
I will take what's behind door number one please.
So thanks to you for getting that info to me in time, I did go for the return option. I've since purchased an AX2400 WiFi 6 and will have to wait and see how that goes. It specs out more powerful and faster, well when I get other faster equipment to keep up with it I suppose. The range should be on par with the R7000 if not better. And, get this, it actually saved me 50 bucks!
The only issue I've run into is that it doesn't see my old portable hard drive when I plug it into the usb port. Not the routers fault I feel as the drive is even more ancient than the R7000 and my old phone together. Eh, what ever, I guess that's the price we pay for progress.