NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KJFOG
Jul 25, 2019Initiate
Nighthawk R7000 Connection Issues
I want to start with a little backstory...I first purchased this Nighthawk router in August of 2017 and used it for approximately 20 months with no issues whatsoever. It would stay connected/online f...
antinode
Dec 17, 2019Guru
> [...] find the release date of the firmware and where I can download
> it?
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions (and date).
> [...] could you confrim it please?
Yes.
DomLC
Dec 31, 2019Guide
I have not downgraded my R7000!
I looked for screen shoots of an old, perfectly functional configuration, from at least 3 years ago!
Just to give an idea in the old configuration, the Arlo menu was still present!
I performed a hard reset of the R7000, and copied the old values to the new firmware menu where it corresponded.
The configuration worked perfectly for two and a half days, then an off /on became necessary.
I have always suspected that the problem was related to DHCP and everything around us. I can't be sure but the new firmware has also updated the DHCP section, as it is the only thing that has changed in the eco-system of my connection.
Keeping R7000 compatible with the new modems and extenders even Netgear is not easy being able to operate only on the firmware update.
I turned to the forum of my ISP, to find an upstream configuration that made the work of the R7000 as easy as possible, aware that the new ISP devices are increasingly complex and performing.
Now I have a stable connection and have been working for several days, which works with an EX7300 and an Honor WS831!
I thank @antinode for the attention and dedication dedicated to finding a solution to my problem
I wish everyone Happy New Year 2020
Dom_LC
- MaxstiDec 31, 2019AspirantHello
I have the same problem that occurs since summer every day the internal connection stops working and I have to close the router and restart it the firmware is the latest version and I have been using this router for more than 5 years - DomLCJan 06, 2020Guide
Hi Which firmware version run on R7000?
Who is your ISP?