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Nighthawk R7000 blue light not connecting to Wi-Fi
All of a sudden my R7000 has all blue lights and does not connect to the internet. Unfortunately I am not at the location where the router is located. Each morning I have it set, using a 24 hour time...
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
Would need to get model# information on modem.
Would need to get wifi configurations on the router.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What devices do you have trying to connect?
You may need to be on site to troubleshoot this more.
Modem model is ARRIS TM1602A
Part no. TM02DLD1602
I’ve got two Nest Thermostat
One Ecobee thermostat
Alexia Show
Several smart plugs
A Hik-connect security camera NVR
KASA camera
Ring doorbell
There are other neighbors Wi-Fi’s with weak signals.
I can’t answer the other questions since I am not where the system is located.
Any additional help would be much appreciated.
Part no. TM02DLD1602
I’ve got two Nest Thermostat
One Ecobee thermostat
Alexia Show
Several smart plugs
A Hik-connect security camera NVR
KASA camera
Ring doorbell
There are other neighbors Wi-Fi’s with weak signals.
I can’t answer the other questions since I am not where the system is located.
Any additional help would be much appreciated.
I would suggest having someone go on site and help you with this router if you can't be there yourself...
Thanks. Unfortunately, I do not have anyone semi-computer literate that can help.
It just baffles me that all the lights seem to indicate everything is OK, yet nothing connects to the internet. According to my Nest thermostats it stopped communicating on Feb 14 arounf 4 am.
Ya you or someone that can help you out will need to be on site.