NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk R7000 flashing white power led
I made the mistake of updating my firmware and now my router is unusable. My router is a nighthawk R7000. I am currently running windows 10 on my desktop. I logged into the router and click on update...
I found a step by step forum that worked for me. I had tried tftp on my computer as well as tftp2 that was recommended by another forum. This other forum recommended using tftp -i on however what I didn't know was that you have to first enable/install software in windows for it to work. The forum I mention is "https://community.netgear.com/t5/Nighthawk-WiFi-Routers/SOLVED-Steps-for-debrick-unresponsive-R7000-softbricked/td-p/414034". Thank you for helping me fix the firmware problem.
Thank you for giving me another option sadly though, it didn't work. I followed your instructions for resetting it. This time the reset switch did seem to restart the router. When i let up on the switch it seems to boot up then start flashing the white power led at me like before. The article you linked is the one I tried. Every attempt to run the tftp2 I just get the error "unable to get responses from the server." I can ping the router using cmd. I have tried the default password as well as my current password.
If you can ping the router you may have a chance of saving it you will need to reflash its firmware netgear has the instructions on its https://www.netgear.com/support/ link.
Follow the directions as lay out if you lose the lan ports as access point to the router you will be forced to use a serial cable connected to routers main board.
William10a wrote:
If you can ping the router you may have a chance of saving it you will need to reflash its firmware ...
That's my understanding too, but that link takes us to the main support page.
Did you mean to point at a specific article?
