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Forum Discussion
StaticFX
Nov 20, 2020Tutor
Nighthawk R7000 wifi dropping
Yeah, its getting old.. but really I have had no issues until recently. I upgraded firmware to the latest... and now it just randomly stops the wifi signal. You can see the SID, hit connect and it wo...
- Nov 20, 2020
downgrading is pretty easy.
the version I'd recommend would be version 1.0.9.42
I'd install it over a hardwired connection (not wifi/app).
to do so, download the firmware, extract it, and then just follow the manual firmware update process. Just use the firmware you downloaded.
here's where to get the firmware:
https://www.netgear.com/support/product/r7000.aspx
manual firmware update process:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
StaticFX
Dec 15, 2020Tutor
Ever since I downgraded to the V1.0.9.42_10.2.44 version I have had much better luck. once in a while I get a web page that says "not connected" but after a second, it loads. I have not had a drop since the downgrade.
I would say first disconnect the extender.. see if that changes anything.. Then try the reset/firmware 1.0.9.42 and connect a few things at atime...?
or go exchange it ;) try a fresh one
Andrew_G_
Dec 15, 2020Aspirant
Thanks for the feedback! Do you think it's very likely that the extender is the problem? The downside is since I just had to reboot the router, it will probably work for another week and a half to 2 weeks before an issue shows up and I'd prefer not to disconnect my doorbell camera and garage door for that long - but if I need to I can. If it turns out that the extender is the issue, is there a fix for it? Without it my signal isn't strong enough to support those devices. I figured the 2 would play nice together since they are both netgear products so I hope it's not the issue.
- StaticFXDec 15, 2020Tutor
Can you move the router close enough so that they dont need the extender?
- Andrew_G_Dec 15, 2020Aspirant
StaticFX I can probably move it about 15 feet closer but I suspect the main problem is my property layout. My garage is attached (pretty much in front of my house) and is solid brick. Even then the signal would still need to go through the house wall and 2 layers of brick (the back garage wall and the front garage wall). If I had to guess total distance, I'd say it would be about 30 away feet at that point.The only way I could get it any closer would be placing it in the garage, but then I probably wouldn't have connectivity inside the house.
I forgot to mention, I've seen other posts that mention disabling smart connect and the 20/40 MHz Coexistence. I previously turned off smart connect which didn't help (still off), and just today disabled the 20/40. I've also seen posts about turning off QoS which has also always been off.