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Nighthawk R7450 Router losing Internet connection daily
Within the past month ive been having issues with my Nighthawk R7450 Router Disconnecting from the internet daily and I have to reboot. I bought this router last year black friday and have not had an...
So the tech came out and checked the lines. There was a lot of noise in the lines and they replaced all the lines to the house and I have been problem free since. Lines were the problem. Thanks for your replys guys.
The question comes does to is it a modem issue or a router issue?
Even if all the modem lights stay on, doesn't mean its working properly.
How frequently is it happening?
If its happening quite frequently, you can hardwiring into your modem and monitor it. See if the modem does drop or if it is indeed the router.
You can also log into your modem and get a screen snip of your modem connections page. Many times this shows a snap shot in time of your connection to the modem.
You do have the most recent firmware. Have you tried a factory reset? occassionally after firmware updates, there's issues caused from changes. Usually a factory reset and re-install can resolve these.
I have Factory reset both Router and Modem and the same problem keeps happening every couple of days. The Router doesnt detect any Internet connectivity (The second light from the left is amber instead of white). I believe I may have figured out an issue. It seems to happen whenever the Lease expires from the modem. I do not know much about that but the time frame is around the time it expires. When I physically Release it from the Web Page interface for the router That light turns Amber and hit renew it comes back after a few moments. Im thinking this may be the issue but im not an expert. Any suggestions are appreciated.
Whatt modem is it?
Can you take a screen snip of its modem connections page? It'll show connection strengths, errors, etc. This can help determine if its a signal issue.
Its a Arris Surfboard SB6141
A couple things you could try.
There is some errors in your line. Signal strength and snr look good but there are erros. Try removing any splitters, amplifiers, attenuators from your line. Also check your cable for damage, poor connections, loose connections, kinks, or moisture.
You can call your isp and have them check the line.
do you have your internet settings setup to get a dynamic IP address from your isp?
If its your lease expiring from the ISP, you could call them and see if they'd set you up with a static ip address. Then you could plug that in so you wouldn't have to worry about the lease expiring.
