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Nighthawk R7450 Router losing Internet connection daily
Within the past month ive been having issues with my Nighthawk R7450 Router Disconnecting from the internet daily and I have to reboot. I bought this router last year black friday and have not had an...
So the tech came out and checked the lines. There was a lot of noise in the lines and they replaced all the lines to the house and I have been problem free since. Lines were the problem. Thanks for your replys guys.
I have Factory reset both Router and Modem and the same problem keeps happening every couple of days. The Router doesnt detect any Internet connectivity (The second light from the left is amber instead of white). I believe I may have figured out an issue. It seems to happen whenever the Lease expires from the modem. I do not know much about that but the time frame is around the time it expires. When I physically Release it from the Web Page interface for the router That light turns Amber and hit renew it comes back after a few moments. Im thinking this may be the issue but im not an expert. Any suggestions are appreciated.
Whatt modem is it?
Can you take a screen snip of its modem connections page? It'll show connection strengths, errors, etc. This can help determine if its a signal issue.
Its a Arris Surfboard SB6141
A couple things you could try.
There is some errors in your line. Signal strength and snr look good but there are erros. Try removing any splitters, amplifiers, attenuators from your line. Also check your cable for damage, poor connections, loose connections, kinks, or moisture.
You can call your isp and have them check the line.
do you have your internet settings setup to get a dynamic IP address from your isp?
If its your lease expiring from the ISP, you could call them and see if they'd set you up with a static ip address. Then you could plug that in so you wouldn't have to worry about the lease expiring.I agree with plemans there are some errors on the line. Have never seen a line run without errors and I have seen lots, but the number you are having I would not expect to cause losing connection or performance when you look at ratio of errors to total traffic.
Have seen some folks here think that the DHCP process between the modem and the router causes issues. Properly working DHCP should not cause any outage. You are experiencing DHCP lease renewals on your clients all the time, probably every 12 hours, and am guessing you never noticed. Most Netgear routers have a lease time of 24 hours. Lease renewal occurs at 1/2 the lease time and it is just the connected client saying I have this IP address is that OK? DHCP server responds yup. Never a drop in connection on the client and that is how the modem and router should work as well. When I had AT&T UVerse the lease time was 30 minutes so renew was every 15 minutes. Was running a Linksys WRT3200 with OpenWRT on it and never had a drop.
