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Re: Nighthawk R8000 not seeing USB drive

Dave67
Initiate

Nighthawk R8000 not seeing USB drive

I have had this R8000 X6S AC4000 router for a few months and just bought a new Seagate backup plus portable HDD 4TB, model STHP4000400. I can plug it into either the 3.0 or 2.0 ports. The HDD indicator light comes on - it is getting power via the USB, but the router simply does not see it at all.  I have not tried any other drives on this router - I don't own any other drives.

I have firmware V1.4.1.50_1.3.10.

I checked for the drive via the routerlogin, advanced options for readyshare storage and downloaded the ready share software.  Neither know the drive exists. 

When I plug the drive into my PC, the PC sees it no problem, 4 TB of storage, etc. 

I feel like I might be missing something obvious, like 'enable the USB port via some switch or option'. but I Can't find anything obvious. 

I looked through other posts, and did not find a solution.

Suggestions? 

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 1 of 3

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antinode
Guru

Re: Nighthawk R8000 not seeing USB drive

> [...] a new Seagate backup plus portable HDD 4TB, model STHP4000400.
> [...]

 

   With which file system?  (Hint: exFAT may not be the best answer.)

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for "Share a USB
Storage Device Attached to the Router" and "USB Device Requirements".

 

> I looked through other posts, and did not find a solution.

 

   No actual information there.  Perhaps you selected the wrong "other
posts".

View solution in original post

Message 2 of 3

All Replies
antinode
Guru

Re: Nighthawk R8000 not seeing USB drive

> [...] a new Seagate backup plus portable HDD 4TB, model STHP4000400.
> [...]

 

   With which file system?  (Hint: exFAT may not be the best answer.)

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for "Share a USB
Storage Device Attached to the Router" and "USB Device Requirements".

 

> I looked through other posts, and did not find a solution.

 

   No actual information there.  Perhaps you selected the wrong "other
posts".

Message 2 of 3
Dave67
Initiate

Re: Nighthawk R8000 not seeing USB drive

yeah... I knew I was overlooking something very simple.  The drive comes formatted as exFat... reformatted it to NTFS, works like a charm.

Thanks 

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