Nighthawk R8000 x6 New firmware issue V1.0.3.54_1.1.37

[Routermania17]

Hi everybody,

I just updated to the last versionof firmware my router but i noticed that with the 5 GHZ band devices keep disconnecting.. 

Anybody has this issue ? 

Thanks. 

[JamesGL · Accepted solution]

Hi Routermania17,

Here is the latest firmware.

https://kb.netgear.com/000052298/R8000-Firmware-Version-1-0-4-4

[JamesGL]

Hi Routermania17,

Try changing the channel of 5Ghz. If still the same, reset and reconfigure.

[Routermania17]

Thank for your email James GL. Do you believe a new firware could still be available soon ?

[Routermania17]

I tried everything but nothing... 

Hope for a new firmware.. 

[JamesGL]

Hi Routermania17,

The issue on both 5Ghz-1 and 5Ghz 2?

[Routermania17]

Spoiler

Now the issue seems to be related to thevery slow connection of the  provider. 

[Routermania17]

I experienced this issue now :

Tried to connect to the 5ghz via iphone and ipad and it gave me password incorrect. I tried instead to connect to the 2.4 ghz and it worked..

I combined together the 2 different 5 ghz bands in one unique... 

[AllyComm]

We upgraded a client to this firmware today and are also experiencing multiple and frequent disconnects on WiFi. We are going to have to roll back to a previous version.

[LopezZondek]

Having the same issue. Resetting the router a couple of times a day to keep the wifi working. Is there any way to notify Netgear directly that this is an issue?

Has anyone tried the DD-WRT firmware?

[Routermania17]

I tried to connect to the 5GHZ band  but it said wrong password even though it was correct.. 

I tried to connect 4 times typing the password till it connected.. Anyone experiencing this issue ? 

[JamesGL]

Hi Routermania17,

Forget the network first on your device or change the name of your 5GHz network.

[Irish3211]

Hello All,

Here is my issue, I have the latest firmware update and since that update I have had a terrible time staying connected or getting any of the download or upload speeds I am paying for.  I had an Xfinity guy come out and dissconnect the router and test the modem and am getting on avearge download speeds of 250mbps and uploads of around 11 - 12mbps.  Once we connect the router it drops to 40mbps - 60mbps, 

I have reset the router, I have disconnected everything and redid set up and still the same issue.  I have talked a a few trusted colleauges and they mentioned the latest update Version:1.0.3.54_1.1.37 is causing these issues and I need to rollback to the previous firware release.

Any advice or reccomendations would be very helpful. Thanks

Brian

[JamesGL]

Hi Irish3211,

Can you post the statistics of the WAN port.

https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router

[Routermania17]

With the latest firmare  V1.0.4.2_1.1.41... I got the same issue of disconnecting from the 5GHZ band saying that the password is not correct even if it retype it correctly.. 

[JamesGL · Accepted solution]

Hi Routermania17,

Here is the latest firmware.

https://kb.netgear.com/000052298/R8000-Firmware-Version-1-0-4-4

[JamesGL]

Hi Routermania17,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[Routermania17]

It seems the new firmware solved the issue.

Thanks for the support.