Nighthawk X4 performance drops

[marcosoul]

I have been experiencing random performance issues with my Netgear Nighthawk X4 router. I have very fast internet speeds (160+mbps) but if I load several webpages at once (eg. 5 at a time), they get stuck loading and eventually have no response. This is over a 5G wireless connection. I have to wait several minutes and reload them all individually again. I have disabled QoS, WMM and have the latest firmware but it makes no difference. I must say, this is quite vexing. I expect more from a router of this price and suposed caliber.

Any suggestions?

[ElaineM · Accepted solution]

Hi @marcosoul

Welcome to the community!

Have you tried changing the wireless channel?

If you have the NETGEAR Genie installed, see the best channel to use.

What's the current firmware installed on your router?

Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.

[ElaineM · Accepted solution]

Hi @marcosoul

Welcome to the community!

Have you tried changing the wireless channel?

If you have the NETGEAR Genie installed, see the best channel to use.

What's the current firmware installed on your router?

Try to adjust the CTS/RTS Threshold and Fragmentation Length to 2304 under Advanced Wireless settings.

[marcosoul]

After preforming the steps you suggested, I have not experienced the "page loading" issue that I had originally reported. Thank you for your feedback 😉

[ElaineM]

Glad to hear that it's working. 🙂

[marcosoul]

I would like to mention that altough the connection doesn't die, it does at times "freeze". We're in the right direction, just not quite out of the woods just yet.

[ElaineM]

Make sure that there are no other devices that may cause interference.

Try to relocate the router to a higher place or in a different place.

See this link for more information.