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Forum Discussion
Nighthawk X4S R7800 Drops 5G Wireless Daily
My router drops the 5G wireless signal daily. There is no pattern; the 5G network just disappears from all wireless devices. The home has a wide variety of wireless devices in age, OS and proximity t...
1. how old is it? You have free support for up to 90 days through netgear and a year warranty if new (longer in some regions)
2. does it start back up if you change the 5ghz channel?
3. did you try factory resetting? or reinstalling the firmware and then factory resetting? If something is corrupt in either the firmware or settings, doing both can clear it out.
Hi plemans.
The router is 2.5 years old. It does not start back up with a channel change. I have tried both reset methods you suggested.