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Forum Discussion
ghoulie27
Jun 01, 2023Initiate
Nighthawk X6S R7900P authentication email incorrect.
I have a Nighthawk X6S R7900P and the authentication email displays the wrong email. My free support has ended and I cannot find anywhere to change the email to the correct email. Steve
- Jun 01, 2023
Thank you. I chatted support and while chatting I did the following: In the Nighthawk app, I disabled two-step authentication, logged out, logged back in and then enabled two-step authentication. I logged out and then back in and it did show the correct email in the two-step authentication process. Also, support refreshed my email on their end.
ghoulie27
Jun 01, 2023Initiate
Thank you. I chatted support and while chatting I did the following: In the Nighthawk app, I disabled two-step authentication, logged out, logged back in and then enabled two-step authentication. I logged out and then back in and it did show the correct email in the two-step authentication process. Also, support refreshed my email on their end.
FURRYe38
Jun 01, 2023Guru - Experienced User
Thanks for the process. Glad you got it working.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡