Nighthawk router won’t connect to Internet

[baniskher]

• The router is connected to a Netgear cable modem.

• It was activated by Xfinity.

• iPhones can see the router networks, but can’t dee the Web.

Any tips on troubleshooting?

Equipment:

Netgear CM1000v2 Cable Modem Netgear R6700v3 AC1750 Smart WIFI Router.

[plemans]

power off the modem and the router and disconnect the coax from the modem. Make sure everything is disconnected from the router. 

Leave it off for 2 minutes. 

then connect the coax back to the modem and power it on. 

Wait 2 minutes. 

Connect the modem to the wan port on the router. 

Power the router on. Give it 2 minutes.

Attempt setup on the router. 

What firmware is on the router? 
Do wired devices work?