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Forum Discussion
waynelloyd
May 26, 2018Guide
No internet access after installing firmware update 1.0.4.18
Soon after installing firmware update 1.0.4.18 on my Nighthawk R8000 webpages failed to load from all connected clients
My ISP tested my internet service and no issues where reported
Inbound con...
- Jun 03, 2019
RunnersLunge wrote:I understand the iPad has its own device limitations but the question originates why one app is reasonable speeds vs the other in speed measurement. It appears the ookla app is consistently slow across all tested platforms but the nighthawk app reflects speeds more inline with expected processing.
Very simple and obvious ...
- The Ookla Speedtest App on the iDevice or the Android device does test the complete connection, including the typically weaker wireless connection from the device to the router or wireless AP.
- The Nighthawk App does remote control a Ookla Speedtest powered client operating on the Nighthawk router - the aim is to get a reasonable representation of the routers effective Internet up- and downlink performance for tuning the dynamic QoS system (and for the performance geeks).
Look here - my Pixel 2 is connected to LTE only, using the Nighthawk App remote administration to a R9000 - neither the mobile device nor the router model matter, it's for demonstration purposes only - it works similar on your iDevice:
In the Internet Speed test page, use the (?) and you get this - it's about router <-> Internet:
No, it's not a magic LTE speed, the router tested does sit on a well loaded Gb Fiber link:Enjoy!
PS. Amazing, the Netgear people don't know the difference ....PPS. I can be contracted and would be happy for providing training for Netgear people.
jhdooley2
Jun 12, 2018Aspirant
I also have the R8000 installed in my home with the parental controls through opendns enabled. It goes down multiple times per day. There seems to be no reason why. It has gone down in the middle of the night when only one or two devices were actually using it. This is really frustrating. I would like to know how to go back to the previous firmware. After I restart the modem, it begins working again.
What do I do? How can I fix this? I am not knowledgable enough to discuss DNS lookups etc. I just know enough to update the firmware when needed.
The troubleshooting tips on the support page do not help.
ghentj
Jun 12, 2018Star
At the cost of turning off the parental controls, it's been stable for me. Others have tried the same thing though, and it did not make it more stable for them.
I did do a factor reset and manually enter my many changes back in.
- jhdooley2Jun 12, 2018Aspirant
So you left the parental controls off indefinitely?
Or were you able to turn them back on after the factory reset and reinstall of the updates?
- ghentjJun 12, 2018Star
I left them off. Sadly, I use them though, so I would like to be able to turn them back on oneday. I may have to look at the Circle stuff, but haven't been able to yet.
- SK2Jun 22, 2018Guide
ghentj Just an FYI, I too tried the Circle stuff, I work from home occasionally. As soon as I turned Circle on, I was no longer able to VPN into work because it routes all traffic through Disney's owned servers. Spent about 45 mins with a resource from our networking team troubleshooting why VPN no longer worked. I really hadn't suspected Circle but the minute I turned it off - bingo, VPN again no issues. Just saw you mention it and thought someone else could learn from my experience.