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No more 2.4 Wifi on R7000 Nighthawk after V1.0.9.14_1.2.25 update
Hi, Never had an issue before with the R7000, but after the V1.0.9.14_1.2.25 update I have no wireless 2.4Ghz devices connected to the router. 5Ghz works fine, but most of my devices do not suppo...
rudiklein wrote:
But honestly, a factory reset sounds like an advice from Microsoft on Windows.
Yes, it does, but it's well documented on this forum that certain firmware updates are incompatible with the settings from previous versions. Chalk it up to Netgear's unwillingness to fix their configuration subsystem to be backwards and forwards compatible.
Everybody, thanks for the help.
It is what it is: bad design is the cause, factory reset the solution.
(The downgrade didn't help, but you probably guessed that already.)
I'll have some typing to do tonight.....
Bye,
Rudi
Hi Netabc123,
Just confirm that reset has been done after the update?
How many devices are affected?
Hi,
I have rebooted, but not yet done a factory reset. I will do so later when there's less traffic on the network.
For me, the issue isn't device specific, rather it is band specific. When the 2.4GHz band has issues, all my devices are unable to obtain an ip via the 2.4GHz network. Same thing happens to the 5GHz network (different SSID). As far as I'm aware, the timing the of the issues occur randomly and can only be fixed with a reboot or applying a change to the router. There are times I can use both bands and times when it's one or the other.
JamesGL wrote:Hi Netabc123,
Just confirm that reset has been done after the update?
How many devices are affected?
I did the Factory Reset on FW V1.0.9.18_1.2.27, but it didn't work. An hour after applying the factory reset the 2.4G devices started falling off. I've noticed also that the "Attached Devices" list is missing all the 2.4G devices and a few of the 5G devices as well. I've also got devices connected to the internet that appear to be working but don't show in the "Attached Devices" list from the routers GUI.
I'm running Smart Connect Wifi so my 2.4G and 5G are on the same SSID. I'm also running QoS if that makes a difference.