No power light?

[MarkFitzJsy]

Good day, I am on holiday and my inlaws are at home. They turned the power off to the whole house and my Nighthawk R8000 router went off. When they turned it back on there was only one red light on saying no power? Can you please advise what they can do (apart from a factory reset? Thanks Mark

[plemans]

If its only the power light that is red, it indicates either a failed bootup or corrupt firmware issue. 

I'd try the factory reset and see if it helps. 

If it doesn't then you might need more drastic measures. 

You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

[MarkFitzJsy]

Thank you 🙂