Re: Not connecting to internet/ Nighthawk x10 r9000

Matejka111 · ‎2021-05-12

Help! I’ve had this router for a while now and recently got starlink, so I connected starlink to the router, but now I want to switch back to the old internet. When using the app to setup the router, it can connect to the router but near the final process when checking for connected cables and searching for internet, it’s say that it can’t connect to the internet. I’ve tried resetting the router and unplugging and plugging everything in but nothing seems to work. When I re-plug in the starlink internet everything connects fine with no issues, but switching back won’t connect.

plemans · ‎2021-05-13

Are you directly connecting the R9000 to the starlink incoming signal?

Or is it ran through the starlink provided router? (what router is it)

Matejka111 · ‎2021-05-13

It’s connected straight to the net gear router, but I am trying to connect the old internet back and I don’t want to use the starlink internet anymore.

michaelkenward · ‎2021-05-14

@Matejka111 wrote:
... I don’t want to use the starlink internet anymore.

What is that? A router? A modem/router? Does it have a model number?

What are you trying to do, go back to an old Internet service? A different ISP? Change the hardware you are using?

You need to provide some useful details of your equipment and what you are doing.

You need something to connect your R9000 to the Internet. What do you plan to use?

Matejka111 · ‎2021-05-15

I connected the starlink satellite to the net gear router, but I am having problems with starlink so I want to put my old internet back onto the net gear router but when o am setting it up it says wires connected but internet not connecting.

Matejka111 · ‎2021-05-15

The internet I an trying to connect to is called Unwired.

michaelkenward · ‎2021-05-16

@Matejka111 wrote:
I connected the starlink satellite ....

Sorry. I have no idea what that is. Google isn't much help.

See my earlier questions.

We still don't know how you connect to the Internet. You have to plug the R9000 into whatever does that.

Have you asked you Internet service provider how you should connect a router to its hardware?

plemans · ‎2021-05-16

@Matejka111 wrote:
The internet I an trying to connect to is called Unwired.

Like @michaelkenward says, your really not giving us much to go on.

We aren't there to see whats going on so actual model numbers/devices specifics and how you're setting them up help.