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Forum Discussion
fishsteve
Jan 04, 2023Tutor
Ongoing issues when power is lost or router is rebooted - R7000
I'm having an ongoing issue whenever I lose power at my house (not frequent) or whenever I reboot my router. Sometimes, the router will lose all of my settings and revert back to factory ssid and pa...
FURRYe38
Jan 04, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.