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Forum Discussion

Rickkee's avatar
Rickkee
Aspirant
Dec 01, 2021

OpenVPN works once or twice, then have to reset

Hello,  Nighthawk R800P Firmware 1.4.2.84_1.3.4.2 1.) We can connect successfully one or two times, disconnect, but then it stops working with error 5001.  The only way to get it working again is t...
Averageguy's avatar
Averageguy
Aspirant
May 18, 2022
The same happens to me: connecting only once and then I have to toggle off and on VPN in my R8000P router to be able to reconnect again with OpenVPN Android Client.
I've updated to the latest firmware 1.4.3.88_1.3.50 and performed a factory reset, to no avail.
Has anybody solved the issue or can Netgear fix it?
This makes VPN useless.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 19, 2022

Something to contact NG support about and open up a support ticket. 

  • Averageguy's avatar
    Averageguy
    Aspirant
    May 19, 2022
    Thanks!
    How can I do it?
    Could you please point me to the right page?
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      May 26, 2022

      Hi @Averageguy, you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.

       

      https://www.netgear.com/home/contact-us/default.aspx

       

      You can also call the number below.

       

      1-888-NETGEAR (1-888-6384327)

       

      Dexter

      NETGEAR Team