Orbi WiFi 7 RBE973
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Orbi RBR20 - wifi drop outs and connections issues when Circle is enabled (firmware V2.7.3.22)

wbarrance
Aspirant

Orbi RBR20 - wifi drop outs and connections issues when Circle is enabled (firmware V2.7.3.22)

Hi There,

I purchased the Orbi RBR20 for the parental Circle feature.  Unfortunately when the circle feature is enabled it causes intermitten wifi drop outs and blocks devices on the network from connecting to various services.  I have tried setting the devices to "unmanaged" within circle but nothing fixes the issues.  I have reset the Orbi to factory default settings and reconfigured but nothing fixes the connection issues except for disabling Circle.  I am running firmware V2.7.3.22.

I would really appreciate some assistance with resolving this issue as the Circle feature is a must have feature to keep my kids safe on the internet.

Thanks

W

 

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/OrbiRBR20-Circle-causing-connection-...

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-on-Orbi-causes-problems/m-p/1...

@Christian_R 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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FURRYe38
Guru

Re: Orbi RBR20 - wifi drop outs and connections issues when Circle is enabled (firmware V2.7.3.22)

Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

https://www.netgear.com/home/services/smart-parental-controls/

 

Good Luck


@wbarrance wrote:

Hi There,

I purchased the Orbi RBR20 for the parental Circle feature.  Unfortunately when the circle feature is enabled it causes intermitten wifi drop outs and blocks devices on the network from connecting to various services.  I have tried setting the devices to "unmanaged" within circle but nothing fixes the issues.  I have reset the Orbi to factory default settings and reconfigured but nothing fixes the connection issues except for disabling Circle.  I am running firmware V2.7.3.22.

I would really appreciate some assistance with resolving this issue as the Circle feature is a must have feature to keep my kids safe on the internet.

Thanks

W

 


 

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