Please bring more updates to Plex Server on Nighthawk X10

[softerist]

Hi.

Recently PLEX released server update v1.19.3.2793 which brings among other things the "SKIP INTRO" feature for Plex Players.

So, my X10 router it's 5 months outdated in terms of Plex Server updates.

Current Plex version: 1.18.3.2156-349e9837e  Jan 14, 2020

Your Plex Media Server version is up to date.   

Can you please release some updates for this router too?

We need the Plex Server v1.19.3.2793 update.

Thanks.

[2ksnorthstar · Accepted solution]

Hello,

Plex is back on my router and working great.  Thank you Netgear and everyone!

[softerist]

NETGEAR R9000 Nighthawk X10 dead project?

[DarrenM]

I will mention this to engineering so they can get this updated.

DarrenM

[softerist]

Thank you Darren!

[softerist]

I damaged my router trying to update the Plex Server. 😞

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-X10-R9000-software-problemes-help/...

Now I can't even use it even as a router.

[DarrenM]

You can try to recover the router via TFTP I left a link on how to do this.

https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client

Also we are working on updating Plex on the R9000 should be coming soon.

DarrenM

[softerist]

Thank you, but I have done it already with another solution.

[softerist]

 Any news about?

ETA?

[softerist]

Hi. Today you released new update V1.0.5.18 but this broke the Plex Media Server .

Can you please fix it? See picture attachment.

Also the telnet on debug.htm it's no longer available, why?

Thanks!

[2ksnorthstar]

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@softerist wrote:

Hi. Today you released new update V1.0.5.18 but this broke the Plex Media Server .

Can you please fix it? See picture attachment.

Also the telnet on debug.htm it's no longer available, why?

Thanks!

---

Hello,

I can't find my first reply to this so I apologize if this is a double-post.

I have the same problem with Plex - it is now broken on my R9000. I have PlexPass and two servers.  I typically use the other server for local network watching, so I don't know exactly when the R9000 Plex server quit working.  I do know that it was working a week or so ago. 

Now, Plex.tv cannot find the server on the R9000 and the router's firmware web page for Plex shows it is not installed?  I think it is not installed because the "Enable Plex" checkbox at the top of the page has changed to "Download and enable Plex" and the Plex Version Update section at the bottom of the page shows "none" for current version.  I cannot download and enable Plex.  So, I tried deselecting the auto update feature to download Plex manually, but the attempted download fails.  I tried reinstalling firmwares too but get the same results.

I sure hope this is not going to be another issue like what we had with QOS (expired license??) on the R9000.  Plex and QOS are the reasons I bought the R9000 instead of something else in the first place. 

Netgear, please get this fixed ASAP (or tell me what I am need to do to get Plex running again).  I've attached a screen shot of the Plex page on my R900 - I hope it is helpful.

Thanks,

BL

[kc6108]

I was able to manually download and update Plex. I posted the steps here:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Plex-Media-Server-not-working-on-Nighthawk-X...

[2ksnorthstar]

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@kc6108 wrote:
I was able to manually download and update Plex. I posted the steps here:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Plex-Media-Server-not-working-on-Nighthawk-X...

---

Thank you for the information, I very much appreciate it.  Your method makes perfect sense to me, unfortuately I am not able to get the manual download triggered so I can't get past downloading the file. 

Thanks ,

BL

PS: Netgear, hopefully you give your customers something to be happy about with this issue soon.  It is so frustrating dealing big $ on things that just stop working if they don't get fixed quickly.

[2ksnorthstar · Accepted solution]

Hello,

Plex is back on my router and working great.  Thank you Netgear and everyone!