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Forum Discussion
ReallyStoked
Dec 15, 2022Guide
Plex firmware that resides on the router is way out of date
If the Tech Support person indicated a Level 3 person would be calling me to help with my issue, what should be the maximum length of time in which this should happen? I have been waiting three week...
ReallyStoked
Dec 18, 2022Guide
Christine,
I reached out to Tech Support again, this time with an answer. They told me no more Plex Firmware updates will be provided. This sort of blows my mind, as it makes the router non functional for the intended use for which I purchased it, as a Plex Media Server. It's a broken committment that the router would support Plex, no where did it say it would only be for a five year period. Apparently the customer isn't "buying" a router, but "renting" and at the end of the rental period you just through it away. They just don't care.
Thanks,
Wayne
FURRYe38
Dec 18, 2022Guru - Experienced User
You might check Voxels FW to see if he updates his FW for plex...
Nothing lasts forever. NG isn't the only one to drop support of a special feature after a period of time. 5-6 years is about the going rate.